OUR HOME BUILDING PROCESS
Here at Charleston Homes, we, of course, take pride in the homes we build. We take pride in the lots that we build upon, in the materials used and the craftsmanship involved… but most of all, we take pride in our process. We provide a process that is second to none, and one that allows each component to truly shine.
We want the homebuilding process to be a pleasant one that is built on communication and trust. Throughout our entire process, customers will enjoy a close, working relationship with our sales and construction personnel. At Charleston Homes, we value the relationships we have with our employees, contractors, and, most importantly, the people who will live in our homes. Because of these relationships, we can ensure that each of our customers experience the most satisfying homebuilding process in Omaha.
Our relationship extends well beyond the completion of your new home. We want to make sure that living in your home is more delightful than you could have imagined, and will therefore continue to communicate with you in the months after you move in. We are thrilled to be able to combine our strengths and values to provide you with an enjoyable building experience.
YOU’RE 10 STEPS AWAY FROM THE HOME OF YOUR DREAMS
VISIT OUR MODELS TO SELECT YOUR NEW HOME PLAN
Charleston Homes offers eight floor plans that are built to meet differing tastes and budgets. The combination of special features and a high-quality variety of available neighborhoods allows for a greater feeling of satisfaction. We encourage you to visit our models so that you may better envision your perfect home.
PRE-APPROVAL WITH THE LENDER
The financial success of our customers is important to us. We have relationships with Omaha’s top lenders, who we are confident will be able to assist you in purchasing your new home. A pre-approval allows you to establish your new home budget and move on to the next step.
A high-quality home must also come with a high-quality environment. Charleston Homes can build in custom neighborhoods all across the Omaha Metro area. We even own lots in several subdivisions which you are more than welcome to choose from. Each of our sales associates are experienced in helping you find the right lot in the right neighborhood.
CUSTOMIZATION OF YOUR NEW HOME
The beauty of a Charleston home is that it will be unique to you. You will easily be able to personalize your new home, depending upon your taste and budget. With a number of exterior and interior options to choose from, customization couldn’t be simpler.
In order to ensure that your choices are fully understood and properly carried out, our next step will be the purchase agreement. The purchase agreement will specify floor plan, custom selections, and the price of your new home. Our experienced sales staff is here to guide you through the process.
Before construction begins, the Charleston Homes Production Manager will guide you through the entire construction process, in order to keep you involved every step of the way. At this meeting, you will get the opportunity to meet your Superintendent. We also ensure that you will get to visit your selected lot before reviewing all of your custom selections.
This is when you get to sit back and let us do all the work! From the products we use, the way your home is designed, the scheduling, and daily site inspections, we have the most comprehensive homebuilding process in Omaha. As always, one of our priorities during this process is communication. Our sales staff will update you continuously on the status of your home.
NEW HOME ORIENTATION & SIGN OFF
One of our top priorities is your satisfaction; we want to be positive that your purchase agreement has been honored, and that you are happy with your new home. When your home is near completion, we will take you on a room-by-room tour to demonstrate the quality features and operating procedures for all aspects of your home. Any items from your New Home Orientation will be completed and signed off by you, before you close.
CLOSING YOUR NEW HOME
Closing on your scheduled date is something Charleston Homes takes pride in. We fully understand that this is your home, and having a date to depend on is critical. Our goal is that, as you look back on the previous months, you will realize how easy and stress-free it was to build a Charleston Home!
We stand firmly behind our time-tested process and the homes that we build. Once you are all settled in, about 60 days after you’ve closed, we will check in with you to answer any questions or take care of any concerns you may have. Eleven months after closing, we reiterate our commitment to satisfaction by again taking the time to address questions or concerns, and handle any required warranty work. Above all, we want you to be pleased with your experience. Even as we finish construction and complete the closing phase, we know the building process isn’t truly complete. Once we pass this house on to you, it’s your turn to begin building the life you want in the home of your dreams, and we are determined to provide a Charleston Home that measures up.